Q. What is check in/check out time?
A. Check in is at 3 PM and check out is at 12 noon.
Frequently asked questions :
We welcome them with plenty of answers.
Below are some of the questions asked most often.
Still wondering about something? Please Contact Us.
A. Yes, please ask at the bell desk. We will keep the luggage until your flight time, too.
There is direct train available bound for JR Osaka station from the airport.
Our hotel is located in the south gate building of JR Osaka station.
The nearest gate is the central gate, and from this gate it’s just a few minutes’ walk.
Fare: 1,190yen / one way
Time: approximately 1 hour / Rapid service train bound for Osaka
We are afraid that this bus is NOT free and NOT direct bound for our hotel.
Please get off at the bus stop named ‘Herbis Osaka ’ , which is the nearest stop to our hotel.
From this bus stop, it’s approximately 5 minutes on foot.
Fare: 1,550yen / one way
Time: approximately 1 hour / Airport – the bus stop ‘Herbis Osaka’
※You do not have to reserve a seat in advance.
There is a ticket machine at the bus stop and you can get the ticket there.
Please visit : http://www.okkbus.co.jp/en/
Kansai international airport URL: http://www.kansai-airport.or.jp/en/index.asp
Please check the following URL for a taxi.
Standard fare: Medium size/14,500 JPY, Small cars/13,000 JPY
Late night fare: Medium size/17,000 JPY, Small cars/15,500 JPY
A. The hotel has standard floor or executive (Granvia) floor.
Standard Floor Guestrooms
•Semi - Double
•Smoking and non-smoking options
Granvia Floor Guestrooms
See more at : https://www.hotelgranviaosaka.jp/en/rooms
A. Yes. Please send the luggage to the following address after making a booking. Please make sure to write down your name (registered name) and the date of check-in.
3-1-1 Umeda, Kita-ku, Osaka, Japan 530-0001
Hotel Granvia Osaka (Front Desk)
REGISTERED NAME / CHECK-IN DATE
*Please be reminded, we cannot keep cash, valuables, fragile goods, goods that need temperature-control.
A. Unfortunately, we do not have a waiting list. Please contact Room Reservations to check availability.
Hours: 9:00a.m.- 8:00p.m. Sun. & Holidays 5:00p.m.
A. Children up to 6 years old can stay free of charge when they are
expected to share beds with adults. Please be reminded that only one
child is allowed to share per adult.
If you wish to stay with bed-sharing infants, please inform us at the time of booking.
A. You may cancel your reservation online using your Email, Confirmation Number or Password.
If you have problems your reservation, please contact us.