Thank you for your continued patronage of Hotel Granvia Osaka.
As reported in newspapers and on television, the spread of the novel coronavirus is increasing.
If you exhibit any of the related symptoms—including fever, coughing, and shortness of breath—please do not hesitate to notify the staff immediately.
In addition, if you have vomited in your room or in the hotel, be sure to tell the staff immediately. Do not attempt to clean by yourself.
Appropriate cleaning processes must be enforced by the hotel staff.
Moreover, in consideration of the health and safety of both guests and staff, members of the hotel staff may be wearing masks.
We appreciate your understanding and cooperation.
General Manager, Hotel Granvia Osaka